Where to find your serial number

The location of your serial number varies between different Canon products. The serial number is a combination of numbers and/or letters, without spaces or special characters. Please ignore any numbers or letters that appear in brackets.

The structure of the serial number for your imagePROGRAF varies depending on the product series type. Please select one of the product series below to find details about your product's serial number structure and location.

 


imagePROGRAF iPF series

The serial number for your imagePROGRAF iPF will be a sequence of 8 alphanumeric characters.

It can be found on the menu or printed on a sticker on the back of the machine, as explained in the instructions below.

Using the menu:

Please follow the instructions below to obtain the serial number:

1. Press the [Menu] button.

2. On the ‘Tab Selection’ screen of the ‘Control Panel’, press left or right arrow to select [Settings/Adj.] tab.

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3. Then select [Printer Info] and press [OK].

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4. Select [System Info] and press [OK].

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5. The serial number will be displayed as shown in the image below.

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Location on the machine:

The serial number will be printed on a sticker on the back of the machine.

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imagePROGRAF PRO series

The serial number for your imagePROGRAF PRO printer will be a sequence of 9 alphanumeric characters.

It can be found on the menu or printed on a sticker on the back of the machine, as explained in the instructions below.

  • Using the menu:

Please follow the instructions below to obtain the serial number:

1. Swiping with the finger on the operation panel.

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2. Select [Printer information]

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3. Select [System information]

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4. The serial number will be displayed as shown in the image below.

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Location on the machine:

The serial number will be printed on a sticker on the back of the machine.

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